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Re: downloading

We found that using Firefox, with no download managers or plug ins, will work the best. Make sure you have a decent connection and you're not downloading from other websites at the same time. You might also want to turn off skype or other software that may be using valuable bandwidth. Are you having...

Posted to Technical Support - Downloads (Forum) by GraphicAudio on 12-04-2009
Re: downloading

Many download accelerators will not work, because they download the file in multiple chunks. This is not compatible with the way our mp3 server streams the zip files. The dap or other software may timeout or stop around 99% and it will use all of your download attempts. We recommend using the free Mozilla...

Posted to Technical Support - Downloads (Forum) by GraphicAudio on 12-03-2009
Windows Media Security Component Upgrade

You may have to upgrade your Windows Media Player Security Component in order to play wma downloads. If you recently purchased a download and the play button on the final window does not become clickable, then you will have to install the latest security component. Visit the following link to upgrade...

Posted to Technical Support - Downloads (Forum) by GraphicAudio on 10-16-2008
Re: Sync problem, with Coda.

Ghost, We found the problem with the Coda download and uploaded new wma and zip files. Download the new version and it should sync properly with your Creative Zen player. Thanks for letting us know about the issue! Deathstalker Coda 1 - Armies and Forces Gathering Strength

Posted to Technical Support - Downloads (Forum) by VoltageFlow on 06-05-2008
Re: Crazy download file sizes

GraphicAudio started offering a higher quality version (192kbps) of our wma downloads with Deathstalker Coda 1 and The Last Gunfighter 1. You can still download the Low Quality (Lower file size - 96kbps) version below the image links on the product pages, so it's your choice. The information below...

Posted to Technical Support - Downloads (Forum) by VoltageFlow on 06-05-2008
Crazy download file sizes

i dont know what going on but file sizes for books have 2x size just downloaded the drifter 500.23mb for 6 hour book vers older 6 hour books 250 to 350mb so what going on? ga need to start makeing file sizes smaller due to the biger files = less books i can have on my mp3 player even with 30gb and 60gb...

Posted to Technical Support - Downloads (Forum) by killmc on 06-05-2008
Download Account

i was logging in through windows media player to buy a new book but all my info is missing ie address name and so on if i re enter all this will it screw up books i already got or not

Posted to Technical Support - Downloads (Forum) by killmc on 02-22-2008
Re: Big Problem

GraphicAudio allows customers to authorize the downloads on up to 3 computers. Once you reach the 3 license limit, then it asks you to re-buy the title. You should never re-purchase a title, so just contact us and we can reset your license to zero. I went ahead and reset the licenses for those titles...

Posted to Technical Support - Downloads (Forum) by VoltageFlow on 02-15-2008
Big Problem

I got 107 ga books from site Problem i got now is 6 of them lost there rights i cant play them or sync them 2 my zen is there way to fix with out haveing to repay for them Deathstalker Destiny #3 - Even Legends Die Deathstalker Honor #6 - The Red Brain Deathstalker Legacy #2 - Winning Friends and Influencing...

Posted to Technical Support - Downloads (Forum) by killmc on 02-15-2008
Re: Saveable?

Yes, GraphicAudio allows customers to authorize the wma downloads on up to 3 computers at a time. You can re-download the wma files from the website an unlimited number of times. You'll just have to make sure the wma files are located on your hard drive and open them using Windows Media Player. You...

Posted to Technical Support - Downloads (Forum) by VoltageFlow on 01-18-2008

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